I’ve been a professional bookkeeper, accountant and controller for over 20 years, supporting trades and service-based businesses with everything from day-to-day recordkeeping to year-end prep, analysis and budgets. But over time, I’ve noticed that while I can provide all the core services to business owners, many don’t know what to do with that information or how to turn it into useful data to support decision making. They’re unsure how to create systems that increase employee satisfaction and profitability and ultimately result in a final profitable exit.
This wasn’t just small business owners, I ran into the same challenges when I was working as a controller for businesses earning over $10 million a year in sales. The owners were all deeply committed but at some point, there’s a shift: a time when working harder and spending more time in the business no longer improves visibility or control.
That’s what led me to expand my work. Today, alongside bookkeeping, I also offer financial and operations coaching with a focus on strong technical foundations and actionable next steps. This support is delivered through the In Control program: a 12-week, guided process designed to create one hour of focused work on your business each week. The goal isn’t just a quick fix — it’s to give you a repeatable framework you can return to again and again, no matter where your business is in its journey.
In addition to my practical business background, I bring years of professional training to the table, with a BComm from Thompson Rivers University, experience working and training with a top 5 global accounting firm, and an accounting designation (retired).
I’ve also been a business owner. In 2003, I was working for the provincial government. At the time, they used an experience-based interview model. On the surface, that sounds reasonable — but the problem was, the model only considered what you had already done, not what you were capable of doing. It made moving into supervisory or management roles nearly impossible without already having experience in those positions. Catch-22, anyone?
I couldn’t see a path forward unless I created it myself. So, I made the leap: I left government and started a small business from my dining room table. What began as a part-time side hustle eventually grew into a business with over 100 monthly clients and a team of six. Just like that — I had the management and supervisory experience I couldn’t get from a traditional job.
But then I hit another wall. While I was a strong technician, I quickly realized I had no real experience in the other roles business owners are expected to juggle — HR, marketing, IT, budgeting, strategic planning… you name it. I was doing it all. Enter The E-Myth by Michael Gerber. That book changed everything. It gave me the framework to see my business differently — not as a job, but as a system. In 2010, I sold that business — a successful exit that gave me the experience I couldn’t get anywhere else and set me on a completely new path.
And now? This is the work I do for others. Helping business owners move from uncertainty, reactivity and chaos into a position of real clarity, structure, and leadership.
I’m currently based in the beautiful Cowichan Valley on Vancouver Island, and thanks to modern tech, I work with clients all across Canada. I’ve also lived in Victoria, Calgary, Ottawa, and Halifax — a proud Canadian through and through.
I look forward to meeting you.
Warmly,
Kim Peters
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